The USCRI – Des Moines Refugee Wellness Program

The Wellness Program ensures access to culturally and linguistically appropriate healthcare services for refugees who experience difficulty navigating healthcare systems. Two dedicated case managers and four bilingual Health Advocates provide holistic support by assessing individual needs, scheduling medical appointments, providing transportation, and explaining follow-up instructions. The Health Advocates represent four major language groups spoken by local refugees – Burmese, Karen, Arabic and Bhutanese. Together with a team of USCRI – Des Moines interpreters, they serve a diverse clientele that includes refugees from Burma, Bhutan, Iraq, Syria, Afghanistan, Eritrea, Ethiopia, and the Democratic Republic of the Congo. As a result of these wraparound services, individuals demonstrate greater self-sufficiency and improved overall well-being.